Post by sinthiya007 on Nov 9, 2024 23:21:06 GMT -5
Features of the contact button
You can use the contact button in other messengers, but there it will look like a regular interactive button.
You can send a contact button only in a personal chat, i.e. the user needs to subscribe to the Telegram bot and write a message. It is impossible to connect such a button in group chats.
The contact button works through the Telegram application with a version no older than April 9, 2016. Unfortunately, it is not possible to use the button through an older application.
The contact button becomes unavailable if it on page seo service is connected simultaneously with other interactive buttons.
Only one contact number is linked to the chat with the user, which he shared in the Telegram bot. If the user's number changes, it will be updated in the chat only when the person sends a new number in the bot.
How to set up a contact button in Telegram
Currently, the contact button can be used in two ways: via the API and the visual editor of chatbots. There is no need to additionally configure the button in the visual editor, it will appear automatically and will be located next to other interactive buttons in the message block.
Contact button in visual editor
To avoid getting confused with the new functionality, right under the line with buttons you can see an information block that will help you understand everything.
Information block in the visual editor of chatbots
Inside the visual chatbot editor, the contact button works like a regular interactive button - you can link it to other blocks, add delays and actions.
Where can I see the saved user number from the Telegram bot?
Phone numbers that users shared with the bot on Telegram can be obtained in several ways:
View in your TextBack personal account via the user card;
Download data for all chats or only subscribers from your TextBack personal account via the Analytics section - the phone number that the user shared in Telegram will be marked with the inscription "[Telegram] Confirmed phone number"
Find a contact in the amoCRM card.
You can use the contact button in other messengers, but there it will look like a regular interactive button.
You can send a contact button only in a personal chat, i.e. the user needs to subscribe to the Telegram bot and write a message. It is impossible to connect such a button in group chats.
The contact button works through the Telegram application with a version no older than April 9, 2016. Unfortunately, it is not possible to use the button through an older application.
The contact button becomes unavailable if it on page seo service is connected simultaneously with other interactive buttons.
Only one contact number is linked to the chat with the user, which he shared in the Telegram bot. If the user's number changes, it will be updated in the chat only when the person sends a new number in the bot.
How to set up a contact button in Telegram
Currently, the contact button can be used in two ways: via the API and the visual editor of chatbots. There is no need to additionally configure the button in the visual editor, it will appear automatically and will be located next to other interactive buttons in the message block.
Contact button in visual editor
To avoid getting confused with the new functionality, right under the line with buttons you can see an information block that will help you understand everything.
Information block in the visual editor of chatbots
Inside the visual chatbot editor, the contact button works like a regular interactive button - you can link it to other blocks, add delays and actions.
Where can I see the saved user number from the Telegram bot?
Phone numbers that users shared with the bot on Telegram can be obtained in several ways:
View in your TextBack personal account via the user card;
Download data for all chats or only subscribers from your TextBack personal account via the Analytics section - the phone number that the user shared in Telegram will be marked with the inscription "[Telegram] Confirmed phone number"
Find a contact in the amoCRM card.